Telemark Services announced today the availability of its dynamic buyers guide designed to help IP VPN users select the ‘best fit’ service provider(s) for their specific purchase criteria.
“The concept is very simple” says Janet Watkin, Director at Telemark Services, “The opinions of over 600 experienced IP VPN users, based in 30 countries, have been added to our database. Access to this data is provided online. IP-VPN buyers create their own charts by selecting their most important purchase criteria from a ready-made list covering major topics such as: network operation; installation; customer support; billing; pricing and meeting requirements. The data dynamically arranges according to the selections made by the IP-VPN buyer. A graph is generated showing the ‘best fit’ service providers for that particular buyers top purchase criteria”.
The following IP-VPN Service Providers are benchmarked against each other and against those aspects of service that matter most to users:
AT&T; BT; Cable & Wireless; NTT Com; Orange Business Services; Telefonica; T-Systems; Verizon Business; China Telecom; Colt; Embratel; Global Crossing;
KDDI; KT; Pacific Internet; PCCW; Portugal Telecom; Singtel; Sprint; Swisscom; Telecom Italia; TeliaSonera; Telmex.
The purpose of the online community, hosted at PeerPreference.com, is to support service users by benchmarking service providers. Anyone interested in IP VPN can register at PeerPreference.com.
CONTACT
Eilis Hanson
+ 44 (0) 1204 396542
e-mail eilis.hanson@telemarkservices.com
www.peerpreference.com
About Telemark Services:
Telemark is an established marketing services firm offering OCEAN (Outstanding Customer Experience, Analysis and News), consultancy, publications and online analysis with proven expertise in measuring customer satisfaction, competitive analysis, benchmarking, trend analysis, channel management, new product development, demand estimates, branding, tariff analysis, and business strategy, exclusively within the telecommunications and ICT sectors. Telemark is often the first-choice supplier for many organisations with a requirement for international market research and analysis covering emerging technologies such as VoIP, ICT convergence and hosting applications. For more information, please visit www.telemarkservices.com or email info@telemarkservices.com
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